Wedding Shawl - Pearl
Pearl is a soft, creamy color with a delicate, lustrous quality that resembles the surface of a natural pearl. It's made of an Ivory base yarn with addition of the Cream...
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Pearl is a soft, creamy color with a delicate, lustrous quality that resembles the surface of a natural pearl. It's made of an Ivory base yarn with addition of the Cream yarn giving it a warmer, elegant glow.
For more colors please check our shop here:
https://cosyllama.com/collections/bridal-collection
Our bridal shawls are hypoallergenic and exquisitely soft in texture, not pricking at all and feels cozy in wearing.
This is a handmade product that you will never find on a mass market.
We use the best alpaca yarn from Peru and Ecuador.
Don't fall for cheap Alpaca shawls - they are half-synthetic, quality genuine Alpaca is not cheap.
➤ Unsure about colour matching or fabrics? You can now order fabric samples - squares 5x5cm of real shawl fabric to match with wedding dress / bridesmaid's dress. Different colours available, please check here:
https://cosyllama.com/products/wedding-shawl-fabric-samples
Shawl size: 200 cm x 65 cm (79x26 inches).
Material: Genuine Baby Alpaca.
We ship from Lisbon, Portugal worldwide using a fully trackable postal service.
➤ Usual delivery times:
• UK & Europe: 5-7 working days
• US & Canada: 7-10 working days
• Australia and New Zealand: 10-15 working days
In rush to get it ASAP? We offer DHL Express 2-day delivery upgrade at checkout.
Our policy is based on 100% Customer Satisfaction - we give the needs of our customers highest priority!
If for some reason you are not happy with your Cosy Llama item(s), please email us at returns@cosyllama.com with the details of your order:
- Order number
- Your full name and email address
- Reason for your return
within 30 days and we will guide you through the steps to process your return.
Refunds will be approved for items that are in new/unworn condition. Refunds are issued to the original method of payment only, upon receiving the returned item(s). Please allow up to 10 days to see the credit in your account.
We cannot offer free returns for international shipments (simply due to the complexity involved in working with all different local shipment providers), however we are happy to work with you and find an optimal solution for returning the items and getting your refund.
***Disclaimer: One of the traits of hand-crafted items is that every item is unique, which means that not every piece is exactly the same. For this reason, you may find slight variations in sizes and/or colours.
Exchanges
Please follow the return procedure described above, mentioning in your email that you wish to exchange and provide the desired item details. We will then guide you through the exchange process.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a store credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you. If the item wasn’t marked as a gift when purchased, the gift giver would have to initiate the return.
Damaged Items
In the unlikely event that you receive a damaged item or experience an issue with quality, we ask that you contact us at returns@cosyllama.com within 14 days of receiving the item. We will be happy to replace or refund the item.
Cancelling an Order
If you wish to cancel an order that has been submitted, we ask that you contact us as soon as possible at returns@cosyllama.com. We will happily cancel any orders that have not yet been shipped.
You can include a free gift message which we will print on a nice coloured card and include in the package. Use order notes at checkout.
Feel free to add a note if you have any other special requests for your order. We will let you know if we can or cannot accommodate any of them.
Hand wash cold, can be machine washed on a 30° delicates or wool program.
➤ Drying
Once your alpaca product is washed and spun, pull it to shape and dry flat, avoiding direct sunlight.
➤ Ironing
We suggest to use a steamer. If you use an iron, put a towel on top of the product then iron it at low temperature.
➤ Maintaining
Alpaca is just like hair and can get a little frizzy over time. To restore your alpaca product to its original glory, brush it in the direction of the fibers with a soft bristled brush. Follow by steaming in the same direction.