Wedding Shawl - Cloud Grey

$122.00 USD $106.00 USD POUPE 13%
Imposto incluído. Envio calculado no finalizar a compra.

The Cloud Grey shawl has a soft, light grey hue reminiscent of overcast skies. It carries a subtle, muted tone with a slightly cool undertone, evoking a sense of calm and...

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Description

The Cloud Grey shawl has a soft, light grey hue reminiscent of overcast skies. It carries a subtle, muted tone with a slightly cool undertone, evoking a sense of calm and serenity. The texture appears soft and airy, enhancing the feeling of lightness, much like a cloud. This neutral color is versatile and elegant, making it a perfect complement to a variety of outfits while maintaining a sophisticated, understated appearance.
This is one of those shawls that you can wear daily long after the wedding day.

For more colors please check our shop here:
https://cosyllama.com/collections/bridal-collection

Our bridal shawls are hypoallergenic and exquisitely soft in texture, not pricking at all and feels cozy in wearing.

This is a handmade product that you will never find on a mass market.
We use the best alpaca yarn from Peru and Ecuador.
Don't fall for cheap Alpaca shawls - they are half-synthetic, quality genuine Alpaca is not cheap.


➤ Unsure about colour matching or fabrics? You can now order fabric samples - squares 5x5cm of real shawl fabric to match with wedding dress / bridesmaid's dress. Different colours available, please check here:
https://cosyllama.com/products/wedding-shawl-fabric-samples

Size & Material

Shawl size: 200 cm x 65 cm (79x26 inches).

Material: Genuine Baby Alpaca.

Shipping and Delivery

We ship from Lisbon, Portugal worldwide using a fully trackable postal service.

➤ Usual delivery times:
• UK & Europe: 5-7 working days
• US & Canada: 7-10 working days
• Australia and New Zealand: 10-15 working days

In rush to get it ASAP? We offer DHL Express 2-day delivery upgrade at checkout.

Returns and Refunds

Our policy is based on 100% Customer Satisfaction - we give the needs of our customers highest priority!

If for some reason you are not happy with your Cosy Llama item(s), please email us at returns@cosyllama.com with the details of your order:

  • Order number
  • Your full name and email address
  • Reason for your return

within 30 days and we will guide you through the steps to process your return.

Refunds will be approved for items that are in new/unworn condition. Refunds are issued to the original method of payment only, upon receiving the returned item(s). Please allow up to 10 days to see the credit in your account.

We cannot offer free returns for international shipments (simply due to the complexity involved in working with all different local shipment providers), however we are happy to work with you and find an optimal solution for returning the items and getting your refund.

***Disclaimer:  One of the traits of hand-crafted items is that every item is unique, which means that not every piece is exactly the same.  For this reason, you may find slight variations in sizes and/or colours.

Exchanges

Please follow the return procedure described above, mentioning in your email that you wish to exchange and provide the desired item details. We will then guide you through the exchange process.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a store credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.  If the item wasn’t marked as a gift when purchased, the gift giver would have to initiate the return.

Damaged Items 

In the unlikely event that you receive a damaged item or experience an issue with quality, we ask that you contact us at returns@cosyllama.com within 14 days of receiving the item. We will be happy to replace or refund the item.

Cancelling an Order

If you wish to cancel an order that has been submitted, we ask that you contact us as soon as possible at returns@cosyllama.com. We will happily cancel any orders that have not yet been shipped.

Buying as a gift?

You can include a free gift message which we will print on a nice coloured card and include in the package. Use order notes at checkout.
Feel free to add a note if you have any other special requests for your order. We will let you know if we can or cannot accommodate any of them.

Maintenance
➤ Lavagem
Lavar à mão em água fria, pode ser lavado na máquina no programa para delicados ou lã a 30°.

➤ Secagem
Depois de lavar e centrifugar o seu produto de alpaca, molde-o no formato desejado e seque-o na horizontal, evitando luz solar direta.

➤ Passar a ferro
Sugerimos o uso de um vaporizador. Se utilizar um ferro de passar, coloque uma toalha sobre o produto e passe a ferro em baixa temperatura.

➤ Manutenção
A alpaca é como o cabelo e pode ficar um pouco frisada ao longo do tempo. Para restaurar o seu produto de alpaca ao estado original, escove-o na direção das fibras com uma escova de cerdas macias. Em seguida, use vapor na mesma direção.